TRANSPORTATION
Within the highly-competitive transportation marketplace, service organisations are under increasing pressure to improve their response times and lower costs. With Pervasic, they can do both.
Our MobileOne® Accelerator Transportation solution is designed specifically for the transportation service industry, enabling organisations to hit the ground running with a feature-rich application, designed for high-performance and competitive advantage.
Deployment is quick, with standard time-to-live schedules of only around 12 weeks. And you can also normally expect a return on your investment within the first 12 months.
Key features & business benefits
- Increase the productivity and efficiency of your engineers - by giving them all the job information at their fingertips, regardless of network coverage
- Enjoy enhanced, real-time management information for better decision-making
- Access detailed, up-to-the-minute information about the status of every job
- Achieve greater efficiency with advanced scheduling of jobs, based on the locations of the nearest engineers available
- Follow key performance indicators (KPIs) for every operative, so you can encourage and manage your field workforce accordingly
- Track and manage equipment assets for swifter repairs and redeployment
- Improve customer satisfaction by sharing reports that demonstrate your service levels and response times
- Gain a significant competitive advantage and differentiation
How it works
The Pervasic mobile application runs on PDAs used by your service agents. It guides users through your workflow processes, capturing the data you need and linking wirelessly to back-office systems. Intuitive and easy to use, it carries the 'look and feel' of your corporate branding. The application has core features, with extra modules available.
- Core features:
- Responsive and scheduled jobs
- Real-time emergency job alerts
- Real-time status updates
- Site/Visit history
- Van/Site stock
- Parts receipt
- Parts usage
- Serialised parts
- Return merchandise authorisations
- Product-specific forms
- Job completion
- Customer signature
- Remote device management
- Suggested optional modules:
- Parts needed
- Parts shipment
- Engineers manuals
- Tagged photos
- Page printing
- Tom-Tom GPS navigation
- Timesheets
- Holiday requests
- User-defined forms
- See the full list of modules available
The powerful MobileOne® Platform underpins every Pervasic solution. It acts as the link between each mobile user and your back-office systems, handling the flow of job information to and from each user through our secure data centre. It enables online and off-line working with total data integrity. The platform also proactively monitors the performance of your solution. See our technology for more details.
Our Professional Services team provides project management through to deployment, followed by guaranteed service levels and technical support. New users and version upgrades can be activated over-the-air. See our Professional Services for more details.
Contact us today to discover more about Pervasic.