Improve performance. Create differentiation.
Data mobilisation is transforming the Field Service sector. The evolution towards performance-driven, paperless mobile workforce management is well under way. Customers demand more. And organisations must create distinct differentiation to compete.
Pervasic is at the forefront of mobile data technology development for the Field Service sector. Deployed by the UK's foremost service organisations, MobileOne® Accelerator Field Service delivers to its users major operational efficiencies, improved customer satisfaction and significant competitive advantage.
- Real time response speed
- Full visibility of key performance indicators
- Tougher service level agreements met
- More jobs per field worker
Advanced features. Immediate returns.
MobileOne® Accelerator Field Service is a fully featured, job management application, designed specifically for use in the demanding break-fix market. Running on our industry-leading MobileOne® Platform, its a simple, intuitive tool in the hands of your workforce, and a potent tool for management. Once deployed, your organisation will benefit immediately. Standard time-to-live schedules are around 12 weeks. Plus, you should typically expect to pay back the original investment within the first 12 months.
MobileOne® Accelerator Field Service is delivered as a managed package, with 24/7 monitoring, maintenance and hotline support. As an additional option, our expert Consulting Services can help plan and execute workforce mobilisation.
Core features and functionality:
- Responsive and scheduled jobs
- Real-time emergency job alerts
- Real-time status updates
- Site/Visit history
- Van/Site stock
- Parts receipt
- Parts usage
- Serialised parts
- Return merchandise authorisations
- Product-specific forms
- Job completion
- Customer signature
- Remote device management
Other available modules:
- Parts need
- Parts shipment
- Engineers manuals
- Tagged photos
- Page printing
- Tom-Tom navigation
- Timesheets
- Holiday requests
- User-defined forms
